If you have struggled, as has Fethiye Times, with telephone help when there are problems with your ADSL – those days are now gone.

If you have struggled, as has Fethiye Times, with telephone help when there are problems with your ADSL – those days are now gone. 

Turk Telekom has introduced English-speaking telephone support workers, and you don’t have to go through robotic-voiced button pushing to get to them.

When you dial 4440375, which is the ADSL Help Line, initially a Turkish voice answers but, within a second or so, a rather plummy-voiced Englishwoman cuts in and says ‘For English please press 9’.  Follow her instructions and you are put straight through to an English-speaking ADSL support worker.

Big thank you to Turk Telekom for taking the trouble.

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